Frequently Asked Questions
About the Product
What exactly is an Avatar DNA Kit?
An Avatar DNA Kit is the perfect starting point for your brand's new digital identity. Each kit contains three essential files:
- A high-resolution profile picture (headshot).
- A high-resolution full-body shot.
- A "DNA" file (PDF) containing the avatar's name, personality traits, and a detailed backstory to inspire your content.
What file formats will I receive?
You will receive the profile picture and full-body shot as high-resolution PNG files. The DNA file is a professionally formatted PDF document.
Is this a one-time payment or a subscription?
All of our Avatar DNA Kits are a one-time payment. Once you purchase a kit, it's yours to use forever according to our licensing terms. There are no recurring fees.
Usage & Licensing
How can I use my avatar?
Your purchase includes a full commercial license. You are free to use your avatar for a wide range of purposes, including on your website, social media profiles, marketing materials, advertisements, videos, and more.
Will other people be able to purchase the same avatar?
No. Absolutely not. Each of our Avatar DNA Kits is sold only once. The moment you acquire it, that avatar is permanently removed from our store forever. You become the sole license holder.
Can I change the avatar's name or backstory?
Yes, and we encourage it. The avatar is now exclusively yours to develop. The DNA file we provide is the perfect starting point for the unique story you want to create for your brand.
Can I trademark my new avatar?
Yes. Because you are acquiring the exclusive commercial rights, you are free to trademark the character as part of your brand identity. We always recommend consulting with a legal professional for specific trademark advice.
Purchasing & Delivery
How do I get my files after I complete my purchase?
Instantly. As soon as your payment is processed, you will receive an email with a secure link to download your files.
What is your refund policy?
Due to the digital nature of our products and the fact they are delivered instantly, all sales are final. We are unable to offer refunds on digital downloads.
Next Steps & Add-ons
I love my avatar! How can I get more images of them?
We're glad you asked. For most avatars, we offer "Photo Packs" as an add-on purchase. These packs contain dozens of additional images of your character in different poses, outfits, and scenes to fuel your content creation. You can find them in the "Add-ons" section of our store.
How can I make my avatar move or talk?
We love to hear that! Expanding your avatar's world is the next exciting step, and you have two fantastic options:
- Order Custom Images: If you have specific needs like a certain pose, outfit, or background, you can order on-demand photos directly from us. This is the perfect solution for targeted marketing campaigns or specific content needs. Visit our "Add Ons" page for more details.
- Create Your Own: Your purchase included our complimentary "Resource Guide." This guide is designed to empower you with the tools and recommended courses you need to generate your own unlimited new images, putting you in complete creative control.